FREE SHIPPING! Everyday. All the time. 🎄🎄🎄 CHRISTMAS ORDERING DEADLINE: Thursday, December 16th at 5:00 PM CST

Ordering Information

HELLO!

Thanks for stopping by! Have a special request? Just ask!

 

TURNAROUND TIME

Current turnaround time: 3-4 business days, plus shipping time.

 

CHRISTMAS ORDERING DEADLINE:

🎄 Thursday, December 16th at 5:00 PM CST

This date is coordinated with the USPS recommended mailing date for Christmas delivery. I unfortunately can not guarantee the delivery date of your package, but I do promise to ship your order before the USPS deadline. 

The United States Postal Service is predicting higher than normal mail volume this year. If your order is time sensitive, I suggest ordering early in the season and upgrading to Priority Mail at checkout.

 

COVID-19 - A NOTE ABOUT USPS SHIPPING TIMES

Due to the pandemic, packages are spending more time in transit. Packages are also not being scanned as frequently, and your tracking may not update as quickly or as often as you're used to. Thank you in advance for your patience!

If your order is time sensitive, I recommend upgrading to Priority Mail at checkout.

 

SHIPPING RATES

FREE standard shipping! Everyday, all the time. 

United States Standard : FREE
United States Upgraded: $5.00 

International shipping is currently unavailable.

 

SHIPPING TIMES

All orders are shipped via the United States Postal Service.

Packages usually spend 2-6 days in transit. Need it faster? A Priority Mail upgrade (2-3 days in transit) is available at checkout.

 

PROOFS

Digital proofs before printing are complimentary and sent upon request only. You will not receive a proof automatically. Please double check your spelling and capitalization, as I will copy and paste your personalization directly from your order.

The best way to request a proof is by including the request in the "Comments" section on the shopping cart page. Proofs are sent no later than 2 business days after purchase (but typically much sooner!) and your order will not go into production until it is approved. Please note that if you request a proof, my current turnaround time begins after the proof is approved.

 

ACCURATE PERSONALIZATION WITHOUT PROOFS

Will your order be accurate if you do not request a proof? Absolutely! I will copy and paste your personalization directly from your order. So as long as your spelling and capitalization are accurate, your personalized product will be accurate.

The only time I will change your provided personalization is when an apostrophe is incorrectly added to a family or couple's last name. Example: "The Smith's" will be changed to "The Smiths". This is the grammatically correct format.

 

GIFT WRAP SERVICE

Gift wrap can be added to all stationery products. Standard wrap is free, and includes a gold and white twine bow with a small note. Deluxe gift wrap includes a gorgeous grosgrain ribbon and an optional personalized card and envelope.

 

RETURN POLICY

Due to its customized nature, personalized items can not be refunded or exchanged. On that note, I want you to be super happy with your purchase, so please contact me if there are any problems and hopefully we can work something out! If there is a mistake on my end, I will replace your item free of charge.

 

SALES TAX

Orders shipped to an Illinois address will be charged 10% sales tax.

 

LOGO PLACEMENT

The Silhouette Blue logo is printed on the back of all personalized notecards, and on the chipboard backing of notepads. If you would like your personalized product to be logo free please let me know. 

 

PAPER AND PRINTING

Silhouette Blue products are digitally flat printed with archival inks. Notecard paper is an 88lb cover bristol - heavier than standard cover weight paper, slightly textured and 25% cotton. Notepad paper is a 60lb text weight - beautifully soft and smooth. Envelopes are heavyweight with a pointed flap (white/cream envelopes have a square flap).

 

COLORS

I do my best to represent all colors perfectly. However, colors vary between computer monitors, and I can't guarantee the colors on your screen.

 

PRIVACY POLICY

Click here to read our privacy policy.